The Tasmanian Government is aware of a reported cyber incident impacting ReadyTech and its VETtrak system.
The VETtrak student management system is used by the Department for Education, Children and Young People, Tasmania Fire Service, State Emergency Service, and the Department of Health to manage vocational education and training records.
We are working with ReadyTech and the Australian Government to understand what risk there is of Tasmanian data being exposed.
At this stage there is no evidence of any Tasmanian disclosure.
Tasmanians should be alert to potential scams. Some cyber criminals may use this cyber incident as an opportunity to make unsolicited contact.
It is recommended that you do not respond to unsolicited contact in relation to this incident.
We will continue to provide updates as more information becomes available.
Specific enquiries relating to the claims should be directed to ReadyTech at cybersafe@readytech.io
If you believe you have been subject of a scam, please visit Report Cyber at www.cyber.gov.au/report-and-recover
Frequently Asked Questions
What has happened?
ReadyTech, a third-party software provider, has reported a cyber incident involving its VETtrak platform, a system used by several Tasmanian Government agencies to manage vocational education and training records.
Which agencies are affected?
The VETtrak system is used by the Department for Education, Children and Young People (DECYP), Tasmania Fire Service (TFS), State Emergency Service (SES), and the Department of Health (DOH) to manage vocational education and training records.
What type of information does VETtrak hold?
The system holds vocational education and training records, including personal details such as names, contact information and course enrolments.
Has any personal data been accessed or stolen?
At this stage, there is no evidence that Tasmanian Government data has been accessed or compromised.
How is the Tasmanian Government responding?
The Tasmanian Government is coordinating a whole-of-government response with the affected agencies and ReadyTech. We are sharing information across agencies, assessing operational impacts, and ensuring consistent communication and support for those potentially affected.
What support will be provided if people’s data is affected?
If any Tasmanian data is confirmed as impacted, affected individuals will be contacted directly and offered appropriate advice and support.
Has this incident affected other Tasmanian Government systems?
No. There is no evidence that any Tasmanian Government internal systems have been affected.
What do Tasmanians need to do?
Tasmanians should be alert to potential scams. Some cyber criminals may use this cyber incident as an opportunity to make unsolicited contact.
Following any cyber incident, Tasmanians should be wary of any unsolicited contact. Hang up and call back on a phone number you have sourced independently.
It is recommended that you do not respond to unsolicited contact in relation to this incident.
I think I have been scammed, who do I contact?
If you believe you have been subject of a scam, please visit Report Cyber at www.cyber.gov.au/report-and-recover